Accessibility

The House of Alijn wants to be a museum that welcomes everyone. We therefore make our building and our services as accessible as possible.

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Do you have any questions or feedback about the accessibility of the museum? Or would you like to plan a customised visit?

Please contact Liesa Rutsaert, the museum’s accessibility officer, at Liesa.Rutsaert@stad.gent or at 09 235 38 00.

Plan your visit

How to get there?

  • We can apply for a temporary permit to cross the pedestrian area by car to reach the museum. This way, people can get out of the car at the entrance of the museum. With the permit you cannot drive through the busiest pedestrian areas of the city or park in Kraanlei. Would you like a permit? Contact us via info@huisvanalijn.be or 09 235 38 00.
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Wheelchairs

The museum is not fully accessible for wheelchair users. There is no lift to reach the upper floor.

The ground floor of the permanent exhibition is fully accessible with a standard wheelchair. This includes 13 of the museum’s 19 rooms.

The temporary exhibition is not wheelchair accessible, as most of its rooms are located on the upper floor.

Good to know:

  • At the museum entrance, by the red gate, you’ll find a doorbell. Feel free to ring it. A member of our team will open an alternative entrance for you, so you don’t have to climb the steep stairs at the main entrance.
  • An adapted toilet is available next to the reception desk, although it may feel small. To reach it, you need to cross the cobblestoned courtyard. Along the way, there are two thresholds of about 6 cm.
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Alijn’s dream

We are dreaming of a renovated house that is accessible to everyone. After having carried out a feasibility study, with accessibility as one of the most important parameters, we will start drawing up a masterplan to realise the renovation or alteration of the building in the future.

Entrance fees

  • There is a reduced rate for holders of an UITpas card Ghent and we work with delayed tickets provided by Hartelijke plekken.

 

  • People who accompany persons with disabilities have free access. We accept the European Disability Card.

  • Assistance dogs (with a visible feature such as a fluorescent vest or a vest that says ‘assistance dog’ or ‘service dog’) are allowed in the museum. Water is available at the museum café.
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During your visit

Floor plan

 

You can consult and download the floor plan of the museum beforehand. You can see the entire museum with indications of the museum rooms, practical info and signs.

The floor plan

Museum texts

 

Per room you can download the museum texts in pdf format, without lay-out. You can do this beforehand or at the museum, with free Wi-Fi.

Museum texts
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Break

 

For visitors who have difficulty walking or who need to rest along the way, portable museum chairs are available.

In the main exhibition on the first floor, a relax area has been installed to sit down for a while.

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Guided tours

 

Upon request, guides can provide a guided tour of the main exhibition tailored to the needs to people with dementia, people with autism, blind or visually impaired people.

Would you like to plan a customised visit to a temporary exhibition? Please contact liesa.rutsaert@stad.gent.

The sensory basket


During a museum visit, your senses can be stimulated by smells, sounds and projections, as well as dark or bright colours in the various rooms. For some, there are too few stimuli and for others, too many.

Certain stimuli are difficult to control, which is why we offer a sensory basket to visitors.

The sensory basket
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