Corona measures

Welcome to the museum! Together we ensure a safe and pleasant visit.

Mouth mask


It is compulsory for visitors aged 6 and above to wear a mouth mask in the museum and during guided tours.

From 01.11.21, it is compulsory to show your Covid Safe Ticket in the museum café. Afterwards you do not need to put on your mouth mask. At the terrace no Covid Safe Ticket of mouth mask is needed.

Reservation?

We are limiting the capacity in the museum. Do you want to be sure of your visit? Then book online or by telephone. If you buy tickets in advance or make a reservation, you choose a date and time slot.

Online tickets

  • You can pay electronically via Bancontact.
  • Check our prices page to check whether you are entitled to a discount. Bring the proof for a discount.
  • You will receive the ticket by email. Depending on your email provider, it may take a few minutes before you get the ticket. You can print the ticket or show it on your mobile phone at the counter.
  • It is not possible to exchange or cancel tickets. Read the full terms of use and the temporary visitor regulations here.
  • Buy tickets

By telephone

  • On weekdays from 09:00 to 17:00
  • T 09 210 10 75
  • You pay at the counter of the museum. Be sure to bring your reservation confirmation.

At the counter

  • You can only pay electronically (Bancontact, Maestro, Visa, Mastercard). Contactless payment is possible and we provide cotton swabs. 

Questions about your reservation? Call T 09 210 10 75

Group visits

Group visits and guided tours are possible again. More info


Museum café


The museum café and terrace are open. Read the corona measures in the café here.

Contact

veelgestelde_vragen

Do you have any questions? Do not hesitate to contact us.

info@huisvanalijn.be

T 09 235 38 00 (museum counter during opening hours of the museum)

For specific questions regarding reservation and online tickets, you can call T 09 210 10 75.

Point of contact corona: kurt.waegeman@stad.gent, T 09 235 38 10

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